PURCHASE

All Celebrity Photo-Op purchases will be handled online. If you would like to purchase a Photo-Op it has to be done from this page or the event’s digital box office. It is possible Photo-Ops will be available day of service, but they will still need to be purchased online through your mobile device.

AVAILABILITY

The Photo-Op schedule will be posted at least 3 weeks ahead of the event dates, likely sooner. All Photo-Op windows are limited to 30 minutes, making availability extremely limited. It is encouraged you order your Photo-Op as early as you can to avoid missing out. There will be no Photo-Op sales done onsite directly via cash. You will not be allowed into the Photo-Op Area without your receipt (digital or printed).

REFUND POLICY

Consistent with the industry standard, Photo-Op purchases will be refunded if the guest cancels or the event is unable to fulfill the purchase. Otherwise, all Photo-Op purchases are final and non-refundable.

PRICING

Photo-Op prices are based on individual guest arrangements. Please refer to the guest schedule and pricing above for specific pricing details. Prices are not-negotiable.

Add-Ons are available during the online purchase of your Photo-Ops, including digital copies, protective top-loaders, frames, and extra physical prints. Although you will be able to purchase add-ons at the time of your Photo-Op there is no guarantee that all items will be available. Please consider purchasing all add-ons at the time you order your Photo-Op online.

PHOTO-OP INSTRUCTIONS

Venue and Layout Specific Instructions Coming Soon!

All Photo-Ops with media and cosplay guests have a limit to four people (not including guest). Due to space, all Group Photo-Ops with media and cosplay guests will have a limit of three people (not including guest).

Although costumes are allowed, large props are not permitted. There will be a table along side the photo area for bags, items, and large props.

Everyone has paid for their Photo-Ops, not just you. So please be mindful of those having their Photo-Op ahead and after you. You have time to talk with the media and cosplay guests at their tables, not immediately before or after your photo.

The company providing the Photo-Ops has the right to refuse service if they feel you or your group are acting inappropriate, wearing offensive clothing or costume, or are not following the Photo-Op or Convention rules and Code of Conduct.

SERVICE PROVIDED BY PROJECT-NERD

Professional Photo-Ops are provided by Project-Nerd. Project-Nerd is a leading convention and festival partner, providing event services for over 15 years.