PURCHASE

All Celebrity Photo-Op purchases will be handled online. If you would like to purchase a Photo-Op it has to be done from this page or the event’s digital box office. It is possible Photo-Ops will be available day of service, but they will still need to be purchased online through your mobile device.

AVAILABILITY

The Photo-Op schedule will be posted at least 3 weeks ahead of the event dates, likely sooner. All Photo-Op windows are limited to 30 minutes, making availability extremely limited. It is encouraged you order your Photo-Op as early as you can to avoid missing out. There will be no Photo-Op sales done directly via cash. You will not be allowed into the Photo-Op Area without your receipt (digital or printed).

REFUND POLICY

Consistent with the industry standard, Photo-Op purchases will be refunded if the guest cancels or the event is unable to fulfill the purchase. Otherwise, all Photo-Op purchases are final and non-refundable.

PRICING

Photo-Op prices are based on individual guest arrangements. Please refer to the guest schedule and pricing above for specific pricing details. Prices are not-negotiable.

Add-Ons are available during the online purchase of your Photo-Ops, including digital copies, protective top-loaders, frames, and extra physical prints. Although you will be able to purchase add-ons at the time of your Photo-Op there is no guarantee that all items will be available. Please consider purchasing all add-ons at the time you order your Photo-Op online.

PHOTO-OP INSTRUCTIONS

Venue and Layout Specific Instructions Coming Soon!

All Photo-Ops with media and cosplay guests have a limit to four people (not including guest). Due to space, all Group Photo-Ops with media and cosplay guests will have a limit of three people (not including guest).

Although costumes are allowed, large props are not permitted. There will be a table along side the photo area for bags, items, and large props.

Everyone has paid for their Photo-Ops, not just you. So please be mindful of those having their Photo-Op ahead and after you. You have time to talk with the media and cosplay guests at their tables, not immediately before or after your photo.

The company providing the Photo-Ops has the right to refuse service if they feel you or your group are acting inappropriate, wearing offensive clothing or costume, or are not following the Photo-Op or Convention rules and Code of Conduct.

RULES & ETIQUETTE

Autographs are NOT included with a Professional Photo-Op. You are welcome to take your photo to the guests table, but do not try to get an autograph during the photo-op session.

The Professional Photo-Op studio is not for loitering and chatting with the guests, as the photo-op line will need to keep moving to allow everyone an opportunity to get their photo. Guests are more than happy to chat with attendees at their booths.

Pricing for the photos and add-ons are non-negotiable. Please do not try to negotiate with BFF or Project-Nerd staff or the guests.

Staff has the right to refuse admission to the photo-op space to any attendees if a legitimate reason presents itself. This may include, but is not limited to, rude behavior, disrespecting the staff or guests, lewd or offensive clothing, refusal to pay, or breaking the rules outlined on this page.

Please be kind to each other and considerate of the other attendees, staff, and guests.

SERVICE PROVIDED BY PROJECT-NERD

Professional Photo-Ops are provided by Project-Nerd. Project-Nerd is a leading convention and festival partner, providing event services for over 15 years.